We are warranty repair agents for Breville, Merol, Pronto and Sunbeam Appliances. We are authorised and carry extensive spares for all of these brands. We also repair Jura, Rocket, Wega, Isomac, Saeco, Delonghi, Expobar, Giotto, Gaggia and many other brands of coffee machine.
We cap our service costs at 2.5 hours labour ($75/hour) plus parts, so we will better most alternative quotations. Most repair costs range from $125 to $250. However if we inspect your machine and provide a quotation and you decide not to go ahead with a repair we charge a $45 quote fee, to cover our time in making the assessment.
However we know the lemons from the good machines and we will advise you if we think a repair is not worth the effort. Most of the time I will tell you on the phone. Please make sure you know the model of your machine and its age before you call.
To call us to discuss your machine and arrange a service, please phone 07 3491 9805. Please note in these troubled times we have been very busy and may not be able to answer the phone, so please leave a message or complete the form here. Our current turn around is 7 to 10 days.
Please note we have a ZERO Cockroach policy. If we open the machine and creatures jump out we bag it and ask you to come get it. I have become an expert on cockroaches and we have eliminated them from our work shop and we just can not afford invasions. They love to eat the soft rubber in your machine and we need them gone before we store your machine here. It’s only fair on all of our customers that we be tough on cockroaches. So please make sure we have no stowaways in your machine.
Our repairs carry a 6 month warranty on parts and labour.